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eduardo:cisco:cucm:cucm-pickup

Call Pickup

General

  • Pickup
    • Press Pickup softkey to auto pickup within own group
  • GPickup
    • Press GPickup softkey together with a group number to pickup from another group

  • OPickup
    • Press OPickup softkey to auto pickup up from associated group
  • Directed Call Pickup
    • New in CUCMv7
    • Press GPickup with the number of ringing phone to pick it up

  • BLF pickup

Pickup/GPickup Configuration

Pickup Group

  • Under Call Routing > Call Pickup Group, define pickup group
  • The group number must be unique as it creates a directory number
  • Group Notification is configure to alert those group member that cannot hear the ring

Assign to Line

  • Assign Call Pickup Group to directory number

OPickup Configuration

  • Under Directory configuration, associated other pickup group

eduardo/cisco/cucm/cucm-pickup.txt · Last modified: 2024/02/23 08:20 by 127.0.0.1