• SIP
  • For some reason, the pickup and gpickup softkey doesn't work so use the following instead
  • default pickup FAC **3
  • default gpickup FAC **4

• Enable by default, don't even have to belong to a pickup group
  • Press Pickup and enter use extension to pickup a call
  • Press GPickup and enter use extension to pickup a call

• To pick up any ringing call within the same group
  • Press Pickup Softkey
  • Press GPickup follow by “*”

• Press GPickup and enter the group number to pickup a call

• The configuration for local or group pickup is the same

<note important>The group number leading digits number be unique and non overlapping e.g. we cannot have group 17 and 171</note>

• Assign DN to pickup group. Group 888 is what ties the two DN into the same group.
• Each DN can only be associated with one group

ephone-dn 4
  number 201
  pickup-group 888
ephone-dn 5
  number 202
  pickup-group 888
!
ephone 1
  button 1:4
ephone 2
  button 1:5  

voice register dn 4
  number 201
  pickup-group 888
voice register dn  5
  number 202
  pickup-group 888
!
voice register pool 1
  number 1 dn 4
voice register pool 2
  number 1 dn 5  

• Specify the uniform resource identifier (URI) for soft keys on SIP phones registered to a Cisco Unified CME router
• This command is not supported on the Cisco Unified IP Phone 7905, 7912, 7940, or 7960
• For some reason this is not working?

voice register global
  call-feature-uri pickup http://<ccme-ip>/pickup
  call-feature-uri gpickup http://<ccme-ip>/gpickup

• Enable or disable Directed pickup (enabled by default)
• This commands affect the keys used for Local and Directed Call Pickup
• Please note that the gpickup option will stop Call Park retrieval using the pickup softkey.

telephony-service
  service directed-pickup [gpickup]

<note>When night service code beginning with * is configured, you need to type *# after the GPickup softkey to perform local call pickup</note>