Feature Access Code

Allow analog phone that doesn't have the softkey to access the same level of features as the IP Phone

Standard Feature Access Code
**1 + extension	Call Forward all
**2	Cancel call forward all
**3	Pick up local group
**4 + group	Pick up a different group
**5 + extension	Pick up a direct extension
**6 optional park slot	Call park
**7	Do not disturb
**8	Redial
**9	Dial voice-mail number
*3 + ephone hunt group number	Join ephone hunt group
#3	Leave ephone hunt group
*4	Toggle hunt group agent ready status on selected ephone-dn
*5	Toggle hunt group agent ready status on all extensions on the ephone

Configuration

Enable standard FAC

telephony-service 
  fac standard

To modify standard FAC code

telephony-service 
  fac custom callfwd all *45

Create shortcut/alias e.g.
Key in #1 instead of **41200 to pickup group 1200
Key in #2 instead of **12000 to call forward all to 2000

telephony service
  fac custom alias 0 #1 to **41200
  fac custom alias 1 #2 to **12000

Debug

Display FAC codes

CCME_Router#show telephony-service fac 

  telephony-service fac standard
    callfwd all **1
    callfwd cancel **2
    pickup local **3
    pickup group **4
    pickup direct **5
    park **6
    dnd **7
    redial **8
    voicemail **9
    ephone-hunt join *3
    ephone-hunt cancel #3
    ephone-hunt hlog *4
    ephone-hunt hlog-phone *5
    trnsfvm *6
    dpark-retrieval *0
    cancel call waiting *1

CCME_Router#

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Table of Contents

Feature Access Code

Configuration

Debug