Table of Contents
Call Pickup
General
- Pickup
- Press Pickup softkey to auto pickup within own group
- GPickup
- Press GPickup softkey together with a group number to pickup from another group
- OPickup
- Press OPickup softkey to auto pickup up from associated group
- Directed Call Pickup
- New in CUCMv7
- Press GPickup with the number of ringing phone to pick it up
- BLF pickup
- New in CUCMv7
- Allow pickup of call using the BLF key
- See Busy Lamp Field
Pickup/GPickup Configuration
Pickup Group
- Under Call Routing > Call Pickup Group, define pickup group
- The group number must be unique as it creates a directory number
- Group Notification is configure to alert those group member that cannot hear the ring
Assign to Line
- Assign Call Pickup Group to directory number
OPickup Configuration
- Under Directory configuration, associated other pickup group
