====== CCME Call Pickup ====== * SIP * For some reason, the pickup and gpickup softkey doesn't work so use the following instead * default pickup FAC %%**3%% * default gpickup FAC %%**4%% ===== Direct Call Pickup ===== * Enable by default, don't even have to belong to a pickup group * Press Pickup and enter use extension to pickup a call * Press GPickup and enter use extension to pickup a call ===== Local Call Pickup ===== * To pick up any ringing call within the same group * Press Pickup Softkey * Press GPickup follow by "*" ===== Group Pickup ===== * Press GPickup and enter the group number to pickup a call ===== Configuration ===== * The configuration for local or group pickup is the same The group number leading digits number be unique and non overlapping e.g. we cannot have group 17 and 171 * Assign DN to pickup group. Group 888 is what ties the two DN into the same group. * Each DN can only be associated with one group ==== EPhone-DN Pickup Group ==== ephone-dn 4 number 201 pickup-group 888 ephone-dn 5 number 202 pickup-group 888 ! ephone 1 button 1:4 ephone 2 button 1:5 ==== Voice Register DN Pickup Group ==== voice register dn 4 number 201 pickup-group 888 voice register dn 5 number 202 pickup-group 888 ! voice register pool 1 number 1 dn 4 voice register pool 2 number 1 dn 5 ==== Voice Register Call Feature URI ==== * Specify the uniform resource identifier (URI) for soft keys on SIP phones registered to a Cisco Unified CME router * This command is not supported on the Cisco Unified IP Phone 7905, 7912, 7940, or 7960 * For some reason this is not working? voice register global call-feature-uri pickup http:///pickup call-feature-uri gpickup http:///gpickup ==== (Optional) Service Directed Pickup ==== * Enable or disable Directed pickup (enabled by default) * This commands affect the keys used for Local and Directed Call Pickup * Please note that the gpickup option will stop [[ccme-park#Operation|Call Park]] retrieval using the pickup softkey. telephony-service service directed-pickup [gpickup] ^ ^ **SCCP Phones** ^ **SIP Phones** ^ | **service directed-pickup gpickup** ||| | Directed Call Pickup | GPickUp soft key and extension || | Local Group Pickup | GPickUp soft key and * or PickUp soft key || | Other Group Pickup | GPickUp soft key and pickup group number || | **service directed-pickup (default)** ||| | Directed Call Pickup | PickUp soft key and extension | — | | Local Group Pickup | GPickUp soft key and * | GPickUp soft key and * or Pickup soft key | | Other Group Pickup | GPickUp soft key and pickup group number || | **no service directed-pickup** ||| | Directed Call Pickup | — || | Local Group Pickup | GPickUp soft key and * or PickUp soft key || | Other Group Pickup | GPickUp soft key and pickup group number || When night service code beginning with * is configured, you need to type *# after the GPickup softkey to perform local call pickup