====== CCME Call Pickup ======
* SIP
* For some reason, the pickup and gpickup softkey doesn't work so use the following instead
* default pickup FAC %%**3%%
* default gpickup FAC %%**4%%
===== Direct Call Pickup =====
* Enable by default, don't even have to belong to a pickup group
* Press Pickup and enter use extension to pickup a call
* Press GPickup and enter use extension to pickup a call
===== Local Call Pickup =====
* To pick up any ringing call within the same group
* Press Pickup Softkey
* Press GPickup follow by "*"
===== Group Pickup =====
* Press GPickup and enter the group number to pickup a call
===== Configuration =====
* The configuration for local or group pickup is the same
The group number leading digits number be unique and non overlapping e.g. we cannot have group 17 and 171
* Assign DN to pickup group. Group 888 is what ties the two DN into the same group.
* Each DN can only be associated with one group
==== EPhone-DN Pickup Group ====
ephone-dn 4
number 201
pickup-group 888
ephone-dn 5
number 202
pickup-group 888
!
ephone 1
button 1:4
ephone 2
button 1:5
==== Voice Register DN Pickup Group ====
voice register dn 4
number 201
pickup-group 888
voice register dn 5
number 202
pickup-group 888
!
voice register pool 1
number 1 dn 4
voice register pool 2
number 1 dn 5
==== Voice Register Call Feature URI ====
* Specify the uniform resource identifier (URI) for soft keys on SIP phones registered to a Cisco Unified CME router
* This command is not supported on the Cisco Unified IP Phone 7905, 7912, 7940, or 7960
* For some reason this is not working?
voice register global
call-feature-uri pickup http:///pickup
call-feature-uri gpickup http:///gpickup
==== (Optional) Service Directed Pickup ====
* Enable or disable Directed pickup (enabled by default)
* This commands affect the keys used for Local and Directed Call Pickup
* Please note that the gpickup option will stop [[ccme-park#Operation|Call Park]] retrieval using the pickup softkey.
telephony-service
service directed-pickup [gpickup]
^ ^ **SCCP Phones** ^ **SIP Phones** ^
| **service directed-pickup gpickup** |||
| Directed Call Pickup | GPickUp soft key and extension ||
| Local Group Pickup | GPickUp soft key and * or PickUp soft key ||
| Other Group Pickup | GPickUp soft key and pickup group number ||
| **service directed-pickup (default)** |||
| Directed Call Pickup | PickUp soft key and extension | — |
| Local Group Pickup | GPickUp soft key and * | GPickUp soft key and * or Pickup soft key |
| Other Group Pickup | GPickUp soft key and pickup group number ||
| **no service directed-pickup** |||
| Directed Call Pickup | — ||
| Local Group Pickup | GPickUp soft key and * or PickUp soft key ||
| Other Group Pickup | GPickUp soft key and pickup group number ||
When night service code beginning with * is configured, you need to type *# after the GPickup softkey to perform local call pickup