eduardo:cisco:cucm:cucm-blf
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eduardo:cisco:cucm:cucm-blf [2010/07/25 06:55] – eduardo | eduardo:cisco:cucm:cucm-blf [2024/02/23 08:20] (current) – external edit 127.0.0.1 | ||
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+ | ====== Busy Lamp Field ====== | ||
+ | |||
+ | ===== General ===== | ||
+ | * BLF pickup | ||
+ | * New in CUCMv7 | ||
+ | * Allow pickup of call using the BLF key | ||
+ | * The Call Pickup group for the monitoring user must contain the pickup group for the monitored destination or call pickup will fail. | ||
+ | * Can also configure to pickup from a hunt pilot number to support line group pickup | ||
+ | * Presence Group do not apply to presence-enabled speed dials i.e. BLF | ||
+ | * BLF Pickup is disabled when DND Call Reject is enabled on the monitored or monitoring device. | ||
+ | {{cucm-pickup5.png|}} | ||
+ | |||
+ | ===== BLF Pickup Configuration ===== | ||
+ | |||
+ | ==== Phone Button Template ==== | ||
+ | * Under **Device > Device Settings > Phone Button Template**, configure Phone button template to have BLF | ||
+ | {{cucm-pickup-blf1.png|}} | ||
+ | |||
+ | ==== Assign to Phone ==== | ||
+ | * Under **Device > Phone**, add phone button template and assign a subscribe calling search space | ||
+ | {{cucm-pickup-blf2.png|}} | ||
+ | * Under **Device > Phone**, add a new BLF SD, enter the destination and check Call Pickup. | ||
+ | {{cucm-pickup-blf3.png|}} | ||
+ | \\ | ||
+ | |||
+ | ==== Line Group Pickup (Optional) ==== | ||
+ | * To implement BLF pickup for a line group, enter CSCsb47263 in the enterprise parameter Cisco Support Use 1. | ||
+ | * To monitor a hunt list, add both the hunt pilot number and member DN in the same call pickup group | ||
+ | |||
+ | ===== Service Paramters ===== | ||
+ | * Whether to get audio alert when the monitoring phone is idle or busy | ||
+ | * When the monitored phone is DND, whether the watcher will still get the status | ||
+ | {{cucm-pickup-blf4.png|}} | ||